SCOPS

A better way to handle “one more thing.”

When a client asks for something new, you need to know what was agreed, what should happen next, and how to explain it.

SCOPS gives you a clear process to follow.

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Step 1

Record the original agreement

Create your project and record the deliverables, exclusions, and other important terms.

This gives you and your team a reference point for future requests.

Step 2

Enter the new request

When a client asks for something new, record the request in the relevant project.

You can review it against the original agreement and any changes already approved.

Step 3

Decide how to handle it

Not every new request requires an extra charge.

You can include it, ask for clarification, propose a paid change, exchange deliverables, or decline it. SCOPS helps you make the decision and prepare your response.

Step 4

Propose a change

When appropriate, describe the additional work, its price, and any effect on delivery.

Review the proposal before sending it.

Step 5

Get the client's decision

Your client reviews the proposed change and responds.

SCOPS records the decision against the correct proposal version.

Step 6

Keep a clear record

The project history shows the request, proposal, and decision.

You can see how the agreed work changed over time.

Good boundaries start with clear agreements.

SCOPS helps you handle project changes without turning every conversation into a confrontation.